Privacy Policy

Last Updated: 7/24/2025

1. Introduction

CarryOn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect personal information from you, such as:

  • Personal Data: Name, email address, phone number, and profile picture.
  • Trip & Parcel Data: Details about your trips and the parcels you send or carry.
  • Usage Data: Information about how you use our platform, including your IP address, browser type, and operating system.
  • Gmail Data: With your explicit consent, we access your Gmail account to identify and import travel itineraries. We only read emails from common travel providers and do not store the body of your emails.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Communicate with you, including for customer service and support.
  • Process your transactions and manage your account.
  • Detect and prevent fraud.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations:

  • With your consent.
  • With service providers who perform services for us.
  • To comply with legal obligations.
  • To protect and defend our rights and property.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Data Rights

You have the right to access, update, or delete the information we have on you. You can do this at any time by accessing your account settings. If you wish to delete your account, you can do so from your profile page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.